We take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you interact with our sleep wellness store.
1. Information We Collect
We collect personal information to provide you with a seamless shopping experience and personalized wellness recommendations.
- Account Information: Name, email address, phone number, and password.
- Order Information: Billing and shipping addresses, payment details (processed securely via third-party gateways), and purchase history.
- Health/Wellness Data: We may collect information regarding sleep patterns, health goals, or supplement preferences that you voluntarily share through surveys or product reviews.
- Device Information: IP address, browser type, and browsing behavior to improve our site performance and marketing.
2. How We Use Your Information
- Fulfillment: To process orders, manage subscriptions, and deliver products to your doorstep.
- Personalization: To recommend specific supplements or essential oil blends based on your stated sleep challenges (e.g., stress, insomnia, or jet lag).
- Communication: To send order confirmations, shipping updates, and (only with your consent) newsletters with sleep tips and exclusive offers.
- Safety & Compliance: To verify your age (as required for certain dietary supplements) and to detect fraud.
3. How We Share Information
We do not sell your personal data. We share information only with:
- Service Providers: Shipping carriers, payment processors, and email marketing platforms who are contractually obligated to protect your data.
- Legal Authorities: When required by law to comply with a subpoena or similar legal process.
4. Your Rights
You have the right to:
- Access and receive a copy of the data we hold about you.
- Request correction or deletion of your data.
- Opt-out of marketing communications at any time via the “Unsubscribe” link in our emails.
5. Data Retention
We retain your order data for tax and accounting purposes for a period required by law. Health-related inquiries are anonymized after 12 months.
6. Security
We use advanced encryption protocols (SSL) for all data transmissions. However, no method of transmission over the Internet is 100% secure.